Your privacy is important to us. This policy explains how we collect, use, and protect your information.
We collect information you provide directly to us, such as when you place an order, book an appointment, or contact us. This may include your name, email address, phone number, postal address, and payment information. We also collect information automatically when you use our website, including your IP address, browser type, pages visited, and referring URLs.
We use the information we collect to process transactions and send related information, such as purchase confirmations and receipts; send you technical notices, updates, security alerts, and support messages; respond to your comments and questions; send marketing communications; and monitor and analyse trends, usage, and activities in connection with our services.
We do not share your personal information with third parties except in the following circumstances: with vendors and service providers who need access to such information to carry out work on our behalf; in response to a request for information if we believe disclosure is in accordance with applicable law; if we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others.
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.
You have the right to access, correct, or delete your personal information. You may also object to the processing of your personal information or request that we restrict the processing of your personal information. To exercise these rights, please contact us using the details below.
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us at info@cruxcintl.com or call us on +86 137 2526 5451.
Last updated: April 2026
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